MedeHX is aware of the importance of your personal information and how we treat it .We appreciate the trust you place in us to treat it with due rigor and caution. This document details the Privacy Policy and Cookies (the "Privacy Policy") that are in effect at all times, it’s the obligation of the Users to review it periodically to ensure they are complying with it. Access and registration on this website is done in a free way, but implies the express and full acceptance of these Terms and Conditions and Privacy Policy MedeHX. However, MedeHX reserves the right to limit access to certain content or services. If you do not agree to the Terms and Conditions and / or Privacy Policy, please do not register or log in to MedeHX. Present Privacy Policy and Terms and Conditions constitute the entire legal agreement between MedeHX and the user of the website and services.
MedeHX respects and guarantees the implementation and provision of services provided, respect for the rules and procedures provided for in the legislation to protect the rights to personal privacy, protection of personal data, freedom of expression and freedom of information, as they could be affected; and particularly the provisions of Law 15/1999 of 13 December on protection of personal data and Law 41/2002 of November 14, Healthcare Patient and the Rights and Obligations of clinical information and documentation; as may be applicable.
www.medehx.com (hereinafter "the website") is owned by MedeHX Health SL, with business address at Calle Moreno Nieto, 2, 28005 Madrid (Madrid), NIF: B87669834 and email address contact@medehx.es ( "MedeHX", "we" or "our").
In compliance with the provisions of Law 15/1999, of December 13, Protection of Personal Data ( “LOPD”), we inform you that:
As a user, you authorize MedeHX to formalize, in each case, contracts for custom data processing necessary for the proper provision of the Services described in Section "General Conditions" of our Terms and Conditions. We make sure that all those responsible for treatment we work with meet our security policies, maintain safety standards and technical measures imposed by the rules for each data type and follow our instructions in the delivery and proper development of services.
The regulatory authorization for the treatment of the data subject of this document is found in Articles 6 and 9 of Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with that regard to the processing of personal data and on the free movement of such data, articles 6 and 7.6 of the data Protection Act and its implementing regulations, and the Law 41/2002 of 14 November regulating basic patient care and the rights and obligations regarding clinical information and documentation.
As a user of MedeHX, you provide personal information to us through the following ways:
We only collect adequate, relevant and necessary data to provide our services and operation of MedeHX, in accordance with the provisions of these Policies Privacy and our Terms and Conditions; the amount of information collected can change based on the data the client adds in each case to their profile.
Please note, in regards to your personal profile,
(i) The MedeHX system provides you with a platform through which, after the corresponding registration and access, can create a personal profile with three sections (hereinafter, the "User Content"):
Within these sections you can enter a series of data:
The visibility of the data on the profile depends on the section you decide to enter information in; (section for First aid information, section for Emergency profile, section for Private Health information), depending on the characteristics indicated in each. Thus, you manage the contents of your private and public profile, selecting in each case the information to be included and visibility of it, and who can access it at all times. You can revoke access any time you wish.
(ii) By registering and accessing our services you declare to know and accept our terms and conditions in an informed, express, freely and unequivocal way:
MedeHX aims to provide an online health platform to store your medical records and have them available when needed,
In addition, MedeHX also offers devices to link to user’s profiles through QR code, key and password, for sale online. All material published and offered for purchase on the web is part of the business of MedeHX. These activities are designed along these Policies and Privacy Terms and Conditions as the "Services".
Based on the features of the Web that you use, the treatment of the data may be exclusively for the following purposes:
i. Development, implementation and execution of the Services MedeHX provides, in accordance with the provisions of the preceding paragraphs.
ii. Development, implementation and execution of the contract of sale of the products you have purchased or will purchase;
iii. Respond to your request for information;
iv. Provide information about products MedeHX, as well as on related purchases you have made through the website, sending commercial communications by e- mail or any other means of electronic communication or through social networks in relation to such products. You can cancel any subscription services at any time through our website by accessing your account under "My Account" or in business communications.
MedeHX does not process personal data collected for other purposes than those specified herein. The data collected in each case by the website, applications and devices are only adequate, relevant and necessary for the provision of our services, emergency, medical, biometric and commercial, according to information in each case the customer wants to add or necessary to formalize the service/product purchase, inline with the Terms and Conditions herein.
In any case, the processing of data for the purposes described will involve the transfer of data from the user, although, in accordance with state and regional regulations of health and data protection laws, institutions and public and private health centers and doctors or legally authorized professionals can access the processing of personal data relating to the health of people that they attend or have to be treated in them and are included in the emergency profile, always under the conditions and within the limits set forth by the regulation.
MedeHX may communicate data to judges and courts, when necessary to resolve an emergency in accordance with these Terms and Conditions, or when requested by a competent authority, provided that there is a social or universal general interest or particular interest of the affected. Whenever possible and not contrary to the very nature of the service (e.g. on the public part d Profile), MedeHX seeks the anonymity of the users concerned.
MedeHX retain data only as long as the user is register to the platform. The data that the user erase from the system will not be stored, except those required for compliance with applicable legal obligations by MedeHX, data will be stored only for the time required by applicable law.
In accordance with Law 41/2002, for the proper functioning of emergency services enabled through the platform, we inform you that by registering on our website, you expressly agree that your personally identifiable information or personal data are stored and organized together with the data of clinical character you decide to enter in the First aid information section and Emergency profile section, which are subject to security indicated in these Terms and Conditions and the current legal system.
We take safety measures in the treatment of the data collected for each case and implement security measures define by current regulations. We keep the data in good condition, ensuring its safety, proper storage and, where appropriate, recovery; except that, for technical reasons, force majeure, or beyond our reasonable control, as we have stated in the terms and conditions.
You can freely exercise your rights of access, rectification, deletion, limitation and opposition to the processing of your personal data under the conditions indicated in the relevant regulations by email at: contact@medehx.com, indicating in the subject the right you want to exercise and enclosing your contact details and legible photocopy of your ID.
Also, in case you want receive information by non-electronic means; please let us know in telematics communication or request provided.
We inform you that, in accordance with current legislation, you can complain to the competent control authorities in the event you consider that we have not met or properly implemented privacy policies contained herein.
Access to User Content embedded in user profile is protected by user and password; ID and Pin and QR reader, provided the latter for access to certain information in cases of medical emergency.
Therefore, access is intended for the owner of the profile, authorized personnel with access information, predictably professionals who have to perform emergency treatments or third parties legitimately authorized under the provisions of current regulations. There is, in accordance with the aforementioned regulation (Law 15/1999 and 41/2002), an obligation to keep medical secrecy of all User Content, confidential information can not be transferred to other users or used for any other purpose allowing identification of users or their contents.
The aforementioned confidential information may be used for statistical and analytical purposes anonymously and service improvement. MedeHX staff cannot access the confidential information referred to in aggregate form, because it is being protected by the encrypted password, preventing unauthorized access to profiles.
We are not responsible for inaccurate or false data uploaded or introduce by the users. Each owner of an account or legal representative with sufficient power is responsible for the information he or she decides to incorporate in the personal profile; being aware and accepting that, by the very nature of our service, uploading or introducing false, inaccurate or imprecise information can impact the functionality of the service and can lead to receive incorrect or deficient first aid help from emergency services; risking you well being and your life or the life of others. Such action can constitute a criminal or civil offense and a breach of this Terms and Conditions.
MedeHX does not control or manage any Profile or User Content, or assume any responsibility for the information provided in the profiles, or for loss or damage caused by the User Content.
In compliance with Article 22.2 of Law 34/2002 of 11 July, services of the Information Society and Electronic Commerce, we inform you that the Web will only use storage devices and data recovery ('Cookies') when the user has given his consent, according to what is stated in the pop - up user's browser when you first access the web, and the Terms and Conditions that every user should know.
Our Cookies Policy aims to help understand the use of cookies, the purpose of the cookies used, and the possible options the user has to manage them. The published policy is subject to periodic updates.
Users can access this information at any time via the link "Privacy Policy" enabled on the web. Users can modify preferences on the acceptance of cookies through the browser options. In the section "Changing cookie settings" you will find more information.
You can perform the following actions:
A "Cookie" is a small text file that a website stores in the browser. Cookies make easier using and navigating a website and are essential to the functioning of the Internet, providing many advantages in interactive services.
Thus, for example, they are used to manage the user session (reducing the number of times to enter the password), or to adapt the contents of the web to your preferences, among other functionalities.
You can restrict, block or delete cookies from the Web by configuring your browser preferences. Also, you can activate private browsing; your browser will not store browsing history, passwords, cookies and other information on pages you visit.
In each browser cookie settings is different:
Finally, note that blocking cookies can affect all or some functionality of the web.
The law applicable in case of dispute or conflict of interpretation of the terms that make this Privacy Policy, and any matter related to the services of this website, will be the law of Spain.